Is it right for me?
This course will explore advanced contract management approaches, helping you to identify what will work best in your organisation. It will examine how to proactively mitigate against potential risks via the contract and explore ways of increasing supplier performance through the inclusion of robust performance measures.
What will I learn?
As part of this course, you will have access to pre and post work activities online to help you prepare and reflect on your training. You’ll start by learning how to segment your suppliers in order to identify what type of contractual relationship you want to establish with your suppliers. This will help you to create the right contract governance structure. You’ll explore the key terms and conditions which you may find in a contract and how these are used to ensure that what you expected from the contract is realised and any risks are mitigated. This includes how you can make variations to the contract and deal with any claims from suppliers.
What are the learning objectives?
By the end of this course, you will be able to:
- Identify which contract management approach is most effective for a given category of spend
- Create the right environment for effective contract management
- Understand the difference between variations and claims and how to approach them
- Manage identified risks through contracted terms and conditions
- Ensure key performance measures can be effectively managed via the contract
Agenda
Introductions and aspirations followed by a discussion on pre-work activities
Session 1 Contract management principles
• Portfolio analysis
• Balance of power
Session 2 Principles of supplier segmentation
• Attractiveness factors
Session 3 Key Supply chain risks
• Categories of risk
• Risk mitigation and identification
Session 4 Contract governance and creating a contract governance structure
• Life cycle
• Contract administration
• Contract management
• Performance management
• Key Performance Indicators (KPIs)
Session 5 Contract governance and creating a contract governance structure (continued from Session 4)
• Relationship management Registration
Session 6 Significant terms and conditions
Session 7 Variations and claims
• Authorisation of variations• Control of variations• Dispute resolution
